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Group of colleagues brainstorming

What is digital transformation?

Digital transformation is the integration of digital technology into all areas of an organisation or place, fundamentally changing how it operates. It is not merely a technology challenge but also a people challenge.

There are three main areas which affect digital transformation:

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Graphic to show digital technology

We're working to reduce the barriers which make it hard for residents and businesses to benefit from digital transformation and get online.

Children looking at mobile phones

By investing in digital skills we’re supporting our home-grown talent to up-skill and gain confidence using online services and digital devices.

People working at computers in the Engine Shed

We’re enabling businesses to embrace new technologies, which can help us tackle regional challenges, including delivering our Net Zero targets.

We're addressing challenges in each area to support digital transformation in the West of England. Together, we’re creating a better, greener future for all our residents and businesses.