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Doing business with us

In line with government best practice, we are committed to the use of e-procurement to streamline our procurement processes. All contract opportunities above £5,000 are let through the Supplying the South West e-procurement portal. For further information, view our procurement information.

Please find our Terms and Conditions for Purchase Orders. These apply only if separate Terms and Conditions have not agreed previously via a Tender or Request for Quote procedure. If you have any issues, please contact procurement@westofengland-ca.gov.uk.

Professional services framework

We have recently released the tender documents for our first large procurement exercise. Working closely with Bath and North East Somerset Council, Bristol City Council, North Somerset Council and South Gloucestershire Council, we are leading on a project to establish a Framework agreement for professional services to support our regional infrastructure projects.

If this could be of interest to your business, please access the tender documents.

Freedom of information requests

If you have a Freedom of information request please email: info@westofengland-ca.gov.uk

We normally respond within 20 working days of receiving your request.

During the current Coronavirus situation, there may be delays in providing the information you requested. Thank you for your patience at this time.

Combined Authority complaints procedure

The West of England Combined Authority supports the Local Enterprise Partnership and we share a complaints policy. We aim to provide high-quality services for all members of the public. We accept that things can sometimes go wrong and we need to know when you are not happy with our service so that we can try to put things right.

If you’re unhappy with any aspect of work overseen by the West of England Combined Authority you can make a complaint. Details of our complaints procedure are set out in this document.